Supplier Terms
Version 2026-07-21 · last updated July 21, 2026
These terms apply to businesses that register a supplier account or use supplier features in Gadder. If there is a conflict, an individually negotiated customer agreement takes precedence.
Gadder facilitates contact and is not normally a party to the delivery contract.
User data may be used only for the specific inquiry.
Suppliers are responsible for their own proposals and services.
1. Agreement and authority
The agreement between the business and Gadder AS is formed when a representative with the necessary authority registers an account, accepts these terms, or begins using the supplier features.
The person registering the account confirms that the information is accurate, that they have authority to bind the business, and that the business will comply with these terms.
2. The service and Gadder's role
Gadder facilitates contact and collaboration among homeowners, advisors, and suppliers. Available features depend on the access level and customer agreement.
Gadder is not a party to the agreement between a supplier and a homeowner unless a separate written agreement expressly states otherwise.
3. Account and permitted use
The business must keep its account and company information current, protect its login credentials, and immediately report suspected misuse.
- The platform may not be used unlawfully or deceptively, or to circumvent security or access controls.
- Access may not be shared with unauthorized people or used outside the business's agreed purposes.
- Automated extraction, copying, or resale of platform data requires a written agreement with Gadder.
4. User data and confidentiality
Contact, home, and energy data made available through a specific inquiry may be used only to follow up on that inquiry and provide what the user requested.
Data may not be resold, used for unrelated marketing, or shared with third parties without a valid legal basis and any required notice or consent. The business is responsible for its own processing under applicable data protection law.
When Gadder processes personal data on the business's behalf, the customer agreement and a data processing agreement govern that processing.
5. Proposals and business conduct
The supplier is responsible for the accuracy of its proposals, prices, qualifications, approvals, and descriptions, and for the quality and legality of its own services.
- Users must be treated professionally, fairly, and respectfully.
- Unwanted marketing, pressure, discrimination, and harassment are prohibited.
- Services must be provided in accordance with applicable laws, regulations, industry standards, and the parties' agreement.
6. Payment and access
Pricing, billing, commitment period, termination, and any transaction or lead fees are governed by the order or individual customer agreement. All prices include information about VAT where relevant.
Failure to pay may result in restricted or suspended access after notice.
7. Changes
Gadder may change the service or these terms to correct security issues, comply with legal or regulatory requirements, address documented changes involving necessary providers, or continue developing the platform.
We will provide reasonable advance written notice of changes that materially affect the agreed core service, costs, or the business's obligations. An individual customer agreement takes precedence over this provision.
8. Suspension and termination
The business may stop using the service in accordance with the customer agreement. Gadder may restrict or suspend access in the event of a material breach, security risk, unlawful use, or conduct that harms users or the platform.
On termination, the business must stop using data received through Gadder and delete it unless another lawful retention basis applies.
9. Liability
The parties are liable under general principles of Norwegian contract law and the individual customer agreement. Gadder does not guarantee any specific number of inquiries, projects, or financial results.
Calculations, building data, and recommendations are decision support and must undergo appropriate professional quality assurance before they are used in proposals, design work, or construction.
10. Governing law and disputes
The agreement is governed by Norwegian law. The parties must first attempt to resolve disputes through dialogue. If they cannot do so, disputes will be heard by the ordinary courts in the venue specified by the customer agreement or the Norwegian Dispute Act.
Contact
Send questions about the Supplier Terms or an individual customer agreement to Gadder.